Terms of Service
These Terms of Service ("Terms") govern your access to and use of the SMRTscan mobile application and related services (the "Service") provided by 1001474709 Ontario Inc. operating as SMRTscan ("we," "us," or "our"). By using the Service, you agree to these Terms.
If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old (or the age of majority in your province, state, or country) to create an account and agree to these Terms, which form a binding contract. We do not direct the Service to, or knowingly allow its use by, anyone under 13 (14 in Quebec). A minor who is at or above that age floor but under the age of majority may use the Service only with the consent and supervision of a parent or guardian who agrees to these Terms on their behalf.
2. Account and Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Safeguarding any biometric authentication settings
Notify us immediately of any unauthorized use of your account.
3. The Service
The Service provides receipt scanning, document management, expense organization, mileage tracking, accounting, tax preparation support, payroll-related recordkeeping, banking/reconciliation tools, reporting, exports, reminders, and optional cloud backup features.
The Service may include AI-assisted extraction, categorization, accounting entries, tax summaries, financial reports, and other automation tools. Available features may vary by subscription tier, platform, jurisdiction, and release status.
Some features may require a paid subscription.
4. Subscriptions and Payments
4.1 Billing
- Subscriptions are billed through the Apple App Store or Google Play Store
- Pricing, billing cycles, and renewal terms are displayed at purchase time
- We may offer monthly or annual subscription plans, including discounted annual pricing. Annual plans provide access for the full subscription period and renew annually unless canceled.
- Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period
4.2 Managing Subscriptions
- Cancel or manage subscriptions through your device's app store settings
- We do not directly process payments or handle refunds
4.3 Refunds
Using only part of a subscription period, including using a limited number of scans, does not automatically entitle you to a partial refund or credit. Refund requests for App Store or Google Play purchases are handled by the applicable app store under its policies. Contact Apple or Google for refund requests.
4.4 Free Tier
The free tier includes limited features (5 AI scans per month). Premium features require a paid subscription.
5. User Content
5.1 Ownership
You retain ownership of all content you upload ("User Content"), including receipts, documents, images, and data.
5.2 License to Us
You grant us a limited, non-exclusive, royalty-free license to process your User Content solely to provide the Service (scanning, extracting, storing, backing up, and exporting).
5.3 Your Responsibilities
You agree not to upload content that:
- Violates any laws or regulations
- Infringes on third-party intellectual property rights
- Contains illegal financial records or fraudulent documents
5.4 Team Workspaces — Business Customers
If you create or use a shared team workspace, the workspace owner (for example, your firm or employer) controls the data added to it and represents that it has the authority and consents needed to upload that data, including any third-party or employee information. For workspace data we act as a processor on the owner's behalf, and business customers' use of the Service is additionally governed by our Data Processing Addendum, available on request from legal@smrtscan.app.
6. Acceptable Use
You agree NOT to:
- Use the Service for any unlawful purpose
- Reverse engineer, decompile, or disassemble the Service
- Attempt to access data or accounts that are not yours
- Interfere with or disrupt the Service's functionality
- Use automated tools (bots, scrapers) to access the Service
- Circumvent subscription restrictions or usage limits
- Share your account credentials with others
7. AI Processing and Accuracy
7.1 AI Extraction
The Service uses artificial intelligence to extract data from receipt images. You acknowledge that:
- AI extraction may not be 100% accurate
- You are responsible for verifying extracted data
- We are not liable for errors in AI-processed data
7.2 No Professional Advice
The Service is a tool for organizing receipts and expenses. It does NOT provide:
- Financial advice
- Tax advice
- Accounting services
- Legal advice
Consult qualified professionals for financial, tax, or legal matters.
7.3 SMRThelp Assistant
SMRThelp is an AI-powered assistant that answers questions about your own data, helps you find features within the Service, and offers general educational information about bookkeeping and tax concepts. You acknowledge that:
- SMRThelp's responses are general information only and are NOT professional financial, tax, accounting, legal, or investment advice
- Responses may contain errors or omissions; verify important figures and conclusions against your records before relying on them
- Figures quoted by SMRThelp are computed by the Service from your data, but SMRThelp's explanations and any general guidance are informational only
- Monthly question limits vary by subscription plan and may change
Always consult a qualified professional before making filing, registration, or other financial decisions.
8. Third-Party Services
The Service integrates with third-party services. We maintain data-processing agreements with our processors, and our AI providers process your data solely to return the requested result and do not use it to train their models.
- Anthropic (Claude API), OpenAI, and Google Gemini: AI receipt, document, and bank-statement extraction
- Google ML Kit: Offline, on-device text recognition
- Supabase: Authentication, workspace data, and OCR Edge Functions
- RevenueCat: Subscription management
- Google AdMob: Advertising and rewarded ads on the free tier
- iCloud / Google Drive: Cloud backup (optional)
Your use of these services is governed by their respective terms and privacy policies.
9. Data Backup and Loss
9.1 Your Responsibility
You are responsible for backing up your data. We strongly recommend enabling cloud backup or regularly exporting your data.
9.2 No Liability for Data Loss
We are not liable for data loss resulting from:
- Device loss, theft, or damage
- App deletion or reinstallation
- Software bugs or crashes
- Cloud service provider failures
- Your failure to maintain backups
10. Updates and Changes
We may modify the Service or these Terms from time to time. When we make changes:
- We will update the "Last Updated" date above
- We may provide notice within the app
- For material changes, we may request your acknowledgment
Continued use after changes means you accept the updated Terms.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF DATA
We do not guarantee that the Service will be uninterrupted, error-free, or secure.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1001474709 ONTARIO INC. WILL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of data, profits, revenue, or business opportunities
- Damages arising from use or inability to use the Service
- Any amount exceeding the fees paid by you in the past 12 months
Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by law.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for gross negligence, willful misconduct, or violations of consumer-protection or privacy statutes. Where a monetary cap is permitted, our aggregate liability will not be less than CA$100.
13. Indemnification
You agree to indemnify, defend, and hold harmless 1001474709 Ontario Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your User Content
14. Termination
14.1 By You
You may stop using the Service at any time. To fully terminate:
- Delete your account and all associated data directly in the app (Settings → Account → Delete Account)
- Delete the app from your device
- Cancel any active subscription through your app store
You may also request account deletion by contacting privacy@smrtscan.app. We permanently delete your data within 30 days of the request, except where we must retain limited records to comply with law.
14.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent activity
- Abuse the Service
14.3 Effect of Termination
Upon termination:
- Your license to use the Service ends
- Export your data before termination if desired
- We may delete your data after a reasonable period
15. Governing Law and Disputes
15.1 Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.
15.2 Dispute Resolution
Any disputes shall be resolved through:
- Informal Resolution: Contact us first to attempt resolution
- Mediation or Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in Ontario, Canada
- Class Action Waiver: You agree to resolve disputes individually, not as part of a class action
15.3 Exceptions
Either party may seek injunctive relief in court for intellectual property matters.
15.4 Consumer Rights
Nothing in this section limits any non-waivable rights you have as a consumer. Where applicable law (including the Ontario Consumer Protection Act and the Quebec Consumer Protection Act) prohibits mandatory arbitration or class-action waivers for consumers, those prohibitions govern and the arbitration and class-action-waiver provisions do not apply to you. Consumers may bring claims in their local courts where the law so provides.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and 1001474709 Ontario Inc. regarding the Service.
16.2 Severability
If any provision is found unenforceable, the remaining provisions continue in effect.
16.3 Waiver
Our failure to enforce any provision does not constitute a waiver of that provision.
16.4 Assignment
You may not assign your rights under these Terms. We may assign our rights without restriction.
16.5 Force Majeure
We are not liable for failures caused by circumstances beyond our reasonable control.
17. Contact
If you have questions about these Terms, contact:
1001474709 Ontario Inc. operating as SMRTscan
Email: legal@smrtscan.app
Address: 148 Marksam Road, Guelph, Ontario N1H 6T6, Canada
Summary
| Topic | Key Points |
|---|---|
| Service | Receipt scanning, expense tracking, mileage logging |
| Subscriptions | Billed via App Store/Play Store; auto-renews |
| Your Content | You own it; we process it to provide the Service |
| AI Accuracy | Not guaranteed; verify important data |
| Data Backup | Your responsibility; enable cloud backup |
| Liability | Limited; use at your own risk |
| Termination | You can leave anytime; delete your account in-app; export data first |
| Governing Law | Ontario, Canada |
Questions? Contact legal@smrtscan.app