Delete Your Account & Data
This page explains how to request deletion of your SMRTscan account and the data associated with it.
Option 1 — Delete in the app (fastest)
- Open SMRTscan and sign in.
- Go to Settings (gear icon).
- Tap Account, then Delete Account.
- Confirm. Your account and associated cloud data are scheduled for permanent deletion.
Option 2 — Request by email
If you can't access the app, email support@smrtscan.app from the email address on your account with the subject "Delete my account". We will verify ownership and process the request.
What is deleted
When you delete your account, we permanently delete the personal data associated with it, including:
- Your account and profile (email, display name, phone number if provided)
- Your receipts, documents, and extracted data stored in our systems
- Mileage trips, saved locations, and vehicles
- Banking labels/imports, accounting records, invoices, bills, and payroll data stored in your account
- Subscription/entitlement records tied to your account identifier
What is kept, and for how long
- Deletion timeline: Account and associated data are permanently deleted within 30 days of the request.
- On-device data: Data stored only on your device is removed when you delete the app or clear its storage; uninstalling the app removes local data.
- Your own cloud backups: If you enabled iCloud or Google Drive backup, those copies live in your personal cloud account and are under your control — delete them from that provider.
- Legal/financial retention: We may retain a limited subset of records where required to comply with legal, tax, accounting, or fraud-prevention obligations, for the minimum period required by law, after which it is deleted.
Questions about deletion or your data? Contact support@smrtscan.app. See also our Privacy Policy.